This decade marked continued growth in the Northeast for A. Duie Pyle and its ascendance as the #1 Service Regional LTL carrier in the Northeast.
A. Duie Pyle added more terminals to its expanding infrastructure, including York, PA, Pittsburgh, PA and Streetsboro, OH. The company also completed construction of the Albany terminal. By 2003, Pyle had built its twelfth terminal in Southington, CT. Two years later the company opened a new Syracuse, NY terminal and acquired a warehouse facility on a large campus in Westfield, MA, adding 460,000 square feet to its then current inventory of warehouse space. Pyle also began partnering with Dayton Freight (DFL), thus expanding the LTL reach into the Midwest with another solid family owned LTL partner. Russ Miceli joined the company as VP of Sales and Marketing, and the company expanded its Field Sales program.
Five years later, the company completed a $30 million expansion project in New England via the opening of a Johnston, RI terminal and a terminal in Northborough, MA – considered one of the most advanced and largest regional LTL terminals in New England. By 2008, Pyle offered nearly two million square feet of public and contract warehousing space, with the opening of a New Castle, DE warehouse. The company quickly exceeded that milestone with the 2009 ground-breaking of a second warehouse facility on its Westfield, MA campus. During this same year, the company’s warehousing staff received the “Warehouse of the Year Award” from The Scotts Miracle-Gro Company, Marysville OH, for the third successive year. Truckload Solutions also received the “Truckload Carrier of the Year Award” from The Scotts Miracle-Gro Company.
As A. Duie Pyle geared up to celebrate 80 years of service in 2004, it advanced the employment of technology for customers. The company introduced “My Pyle,” a secure website for customers, and launched its Dashboard-to-Desktop™, which offered customers the most advanced real-time shipment tracking technology available, including Advance Delivery Notification. A. Duie Pyle quickly became the only regional LTL carrier in the country to provide this level of advanced shipment visibility and reporting for its customers. Two years later, CIO Magazine presented A. Duie Pyle with “The CIO 100 Award” for bold initiatives in demonstrating the highest level of operational and strategic excellence in IT.
The industry continued to consolidate with the demise of APA, Red Star, Consolidated Freightways, and other legacy Teamster carriers.
In 2006, owner Peter Latta transitioned to Chairman of the Board and 30-year industry veteran Steve O’Kane joined the team as President of A. Duie Pyle. Steve had previously served as president of New Penn over a New Penn career that spanned 30 years.
In 2007, A. Duie Pyle’s Director of Loss Prevention, Peter Dannecker, received the American Trucking Association’s prestigious “Safety Director of the Year Award”. The Pyle Company also received the ATA’s most prestigious safety award available to motor carriers in the United States, the “American Trucking Association President’s Trophy Award”, which is an award the company would win again in 2009. During this same time, the company was also awarded the “New York State Carrier of the Year Award” for safety.
In 2007, A. Duie Pyle added Independent Directors to its Board as it attempts to gain additional perspective and expertise to guide the company’s continued growth and to lay the groundwork for generational owner succession.
By 2009, 40 drivers were recognized for achieving one million miles of safe, accident-free driving. Four of these drivers hit the two million mile mark. A. Duie Pyle’s success in raising the safety standards in the Northeast was driven by an initiative that began in 2003 with the opening of the Truck Driving Academy at the West Chester campus. This academy offers truck driving positions at Pyle to all students who complete the most rigorous safety training program available in the Northeast. Through this unique 10-week training candidates are compensated while attending classroom and highway instruction. The Pyle Truck Driving Academy continues to train driver candidates in safety, customer service and on-the road driving skills. This program has produced over 225 A. Duie Pyle drivers to date who are fully versed in all aspects of the business.
During this time, A. Duie Pyle was accepted into the “Responsible Care® Program” by the American Chemistry Council (ACC). In 2009, A. Duie Pyle became the first LTL carrier in the United States to receive the “LTL Carrier of the Year” award from BASF, the second largest chemical manufacturer in the world.
In early 2009, A. Duie Pyle acquired seven LTL terminals in a purchase-leaseback transaction with YRCW and New Penn. The first of these terminals, Altoona PA, was put into Pyle service after upgrades to the property and facility were completed.
In August 2009, A. Duie Pyle was recognized as a “SmartWay Transport Partner” by the U.S. Environmental Protection Agency for commitment to improve the environmental performance of transportation operations.
In November 2009, A. Duie Pyle completed construction of a 245,000 square foot warehouse with indoor rail siding on the Westfield, Massachusetts campus. This opening becomes A. Duie Pyle’s seventh warehouse facility, increasing total warehousing operations in the Northeast to over two million square feet.
The book “The First 85 Years – A History of A. Duie Pyle, Inc. 1924-2009” is published, and the company re-brands with a new logo.
Annual Revenue Growth to $207,553,000.