Northeast LTL

The Most Predictable LTL in the Northeast.

You can’t pick a more predictable partner than A. Duie Pyle’s LTL Solutions. We have set the standard for on-time performance with Dashboard-to-Desktop, our proprietary satellite technology. Our system of 20 direct-load service centers is networked together to tightly control the movement of products for our customers. Pyle’s extensive infrastructure, combined with our advanced shipment tracking capability, modern fleet, our dedication to safety and customer service creates the most precise freight movement in the Northeast.

We are the only regional LTL carrier in the industry to provide 100% Air Ride suspension as standard spec. on our trailers. Best equipped for shipment integrity in the northeast, A. Duie Pyle’s reputation for quality equipment and the most modern fleet demonstrates one of the significant advantages in specialized services for our customers. Pyle ensures safe and personalized handling of every shipment in every season of the complex Northeast marketplace.

For more information, call 800−523−5020 to speak to a customer service representative or email at .

Security Gate
 

Coverage

Regional LTL Solutions

Dedicated to the Needs of the Northeast.
Building Capacity for the Future.

A. Duie Pyle's extensive infrastructure provides all the flexibility you need to meet the expectations of your customers. We operate out of over 1100 terminal doors, with more than 950 drivers to meet our service commitments throughout the Northeast. We are fully prepared to protect your capacity today and in the future.

A. Duie Pyle also offers extended service coverage beyond our core area through our reliable partners, Southeastern Freight Lines, Dayton Freight Lines, Midland Transport and Concord Transportation. Our time-proven relationship with these carriers is supported by similar cultures, values and goals, which always puts the customer first to assure your products are delivered safely and on time. Our partnerships produce transit times that are more reliable than the multi-regional and national carriers.

LTL Service Centers

Albany, NY
Allentown, PA
Altoona, PA
Augusta, ME
Baltimore, MD
Buffalo, NY
Burlington, VT
Carteret, NJ
Cleveland, OH
East Brunswick, NJ
Hanover, NH
Johnston, RI
Northborough, MA
Pittsburgh, PA
Southington, CT
Syracuse, NY
Westampton, NJ
West Chester, PA
Wilkes-Barre, PA
York, PA

Regional TL & Warehouse Locations

TL Service Locations
Coatesville, PA
Morrisville, PA
Pittsburgh, PA
West Chester, PA
Warehouse Locations
Parkesburg, PA I
West Chester, PA I
Westfield, MA I
Westfield, MA III
Westampton, NJ
Parkesburg, PA II
West Chester, PA II
Westfield, MA II
New Castle, DE
LTL Map
LTL

Specialized Services

Regional Flexibility in the Northeast.

Predictability is the key to delivering on our promise. You can always count on our Northeast LTL solutions for service features that meet your specific needs. We provide a full range of specialized services, from high-performing Pyle Priority Service to our 24/7 Protect from Freezing Program. All service features are integrated throughout our growing network of LTL service centers.

A. Duie Pyle’s reputation as being the best equipped for shipment integrity in the Northeast, combined with our guaranteed on-time service, means you can rely on our predictability for each and every shipment.

With simple rates, Pyle Priority guarantees reliable service for your time-sensitive shipments. By 10 A.M., Noon, Day, or by your customized shipping parameters through our Pyle GEX (Guarantee Express) service, Pyle People Deliver on all of your Priority shipment needs.

Priority Service

to all direct points
Certain restrictions may apply

Guaranteed before 10 A.M.
1 - 5,000 lbs: $95*
5,001 – 10,000 lbs: $145*
10,001 - 20,000 lbs: $195*
Over 20,000 lbs: $225*

Guaranteed before Noon
1 - 5,000 lbs: $35*
5,001 – 10,000 lbs: $50*
Over 10,000 lbs: $70*

Guaranteed before 5 P.M.
A flat fee of $20 per shipment*

To schedule a Select Pyle Priority pickup, please contact customer service at 800−523−5020.

Pyle GEX

Customized for Shipper’s Parameters*

Whether you need your shipment at 9:15 A.M. on a Monday, 10 A.M. on a Saturday, or before Noon on the 4th of July... PYLE GEX is there.

Call 800−409−3489 or e-mail for more information on our Pyle GEX service.

* Added to Net Freight Charges


Everything changes at 32 degrees in the Northeast, unless you’re prepared for it.

Providing predictable protection from freezing temperatures in the Northeast means providing a complete protection package for products that travel under potentially extreme conditions within the Northeast. Protect from Freeze ensures that our customers can ship and/or receive water-based commodities regardless of the day of the week or temperature. With no embargoes, rest assured that you can count on A. Duie Pyle to provide the most dependable winter protection with a 99.99% exception free record on over 43,000 water-based shipments.

  • 24/7 All-Weather Capabilities
  • Heated / Insulated Trailers
  • Heated Facilities throughout Network
  • Temperature Sensitive Load Planning & Routing Technology
  • CargoQuilt Thermal Blanket Protection
  • Snow Chains on Every Power Unit
  • On-Site, Company-Owned Snow Removal Equipment
  • Independent Emergency Power Sources
  • Special Dock Training

Protect From Freezing Service Available November 1 thru April 15
24 hours a day, 7 days a week without interruption.

For more information on Protect from Freeze, please contact customer service at 800−523−5020.

For more than 90 years, A. Duie Pyle has provided pool distribution services for companies in the U.S. looking for a better alternative to reach the Northeast marketplace. We provide a better supply chain solution for industries and product categories that require an acute level of attention to delivery window requirements, advanced satellite shipment tracking, claims management and performance reporting.

With our vast experience in the Northeast marketplace, we know how important it is to put additional measures of accountability in place, such as pre-appointments and simultaneous delivery notifications between multiple parties, to create a seamless transition between carriers.

And because we have the flexibility to customize our regional service to each of our customer’s needs, our pool distribution outperforms traditional modes of national LTL carrier service into the Northeast region of the U.S., providing a better level of service and supply chain confidence.

You Can:

  • Consolidate Multiple LTL shipments into One Cost-effective TL shipment
  • Reduce handling/claims and protect packaging
  • Predictable and Dependable Transit Times
  • More Flexibility and Consistency at a Delivered Lower Cost

A. Duie Pyle’s Pool Distribution Solution Outperforms in the Northeast.

  • Shorter transit times from pool point to customer
  • Complete Northeast coverage, including 100% New York City and all Major Metro Areas
  • Reduced handling
  • Top-rated safety processes in the U.S.
  • Best in-transit visibility with real-time tracking
  • Greater attention to unique delivery window requirements and pre-appointments
  • More precise performance reporting and claims management
  • Full range of specialized services
  • Short-term and long-term Warehousing

For more information about our Pool Distribution Services, ask to speak to an inside sales representative at 800−523−5020 x3399 or contact our Inside Sales Team at .

Our Assembly & Consolidation service provides a Northeast solution with all the predictability you need to prepare your shipments for the long-haul. Our extensive fleet provides same day pick up of all vendor shipments in the Northeast and our regional system ensures that we can respond to last-minute requests and unexpected emergencies.

Pick up orders are processed at our centralized operations center the same day and assembled at the appropriate service center location that same night. Comprehensive reports provide shipment details, including your purchase order number and pallet count, which can also be automatically e-mailed to you on a daily basis.

Our Assembly & Consolidation service also provides you with the most advanced satellite shipment tracking available to shippers. You can track the status of your shipment from the time it leaves your vendor's facility until final consolidation is complete.

For more information about our Assembly and Consolidation Services, ask to speak to an inside sales representative at 800−523−5020 x3399 or contact our Inside Sales Team at .

LTL Assembly

Our specialized knowledge, advanced satellite shipment tracking, and predictable LTL performance makes inland transportation moves in the Northeast simple and seamless for international shippers. Whether your products are coming or going, our dedicated International Customer Service team ensures that your shipments are handled properly between major air and ocean ports and points in the Northeast.

LCL & LTL Service

• Next-day service to and from air and ocean consolidators.
• Pyle Priority Service on critical moves.
• Dedicated Customer Service Team for all your needs; including pick-ups, shipping requirements, and 3rd party billing.
• On-time pick-ups and deliveries at container freight stations and airports.
• Automatic email notifications for pick-ups, delivery and 2-hour advance delivery notice.

Advanced Shipment Tracking & Security

Information is critical for international shippers. A. Duie Pyle’s system-wide implementation of satellite tracking and inbound routing creates a delivery process for our customers where information moves ahead of the freight – to save you time. This not only gives our customers enhanced security with up-to-the-minute visibility of their products, but ensures that your documentation is in order right from the start.

Our secure web portal, My Pyle, also provides inland BOLs, invoices, reports, and customized automatic email notifications of pick-ups and deliveries, among other critical information that international shippers need.

For more information about our Import/Export Services, please contact Customer Service at 800−523−5020 x28281 and ask to speak to one of our International Customer Service representatives.

Performance

More Measurements. More Predictability.

A. Duie Pyle knows that customers look for a service advantage in multiple areas of performance, from on-time pick-ups and morning deliveries, to exception-free freezable protection and preventable accidents. We measure more performance metrics with precision, and issue a Quality Process report to many of our customers on a monthly basis, and can provide one for you by request. Our predictable service performance has earned us many Customer Service Awards and Preferred Carrier Status over the years.

Key Quality Indicators

On-Time Performance Goal 2013 2012 2011
On-Time Pickups 100% 99.9% 99.9% 99.9%
On-Time Delivery 99.5% 98.0% 98.1% 97.7%
AM Delivery (All Shipments) 60% 53.2% 53.4% 54.4%
On-Time Pyle Priority 100% 99.5% 99.5% 99.1%
Time Specific Appointments
(within 30 minutes of the appointed time)
92.0% 89.9% 90.3% 87.9%
Shipment Integrity Goal 2013 2012 2011
Claims Free Shipments 100% 99.8% 99.8% 99.8%
Exception-Free Freezable Protection 100% 99.9% 99.9% 99.9%
Claims Ratio 0.50% 0.63% 0.63% 0.63%
Safety Goal 2013 2012 2011
Accidents Per Million Miles Driven <1 0.97 1.15 0.94

Volume Spot Quote

More Volume. More Savings.

Our Volume Spot Quote program provides more pricing alternatives than ever before. Our group of spot quote specialists looks for lanes where A. Duie Pyle has extra space on the truck. We then look for customers whose freight is already headed in the same direction. When we uncover the volume, we share the savings with you.

  • Volume Spot Quotes require a minimum of 4 pallets OR a minimum of 5,000 lbs.
  • You can work directly with one of our specialists for a quick turnaround
  • You’ll receive a Notification of Delivery on all volume shipments automatically
  • Volume Spot Quotes are good for 30 days

To request a Volume Spot Quote, Log-in to your My Pyle Account and click on Volume Spot Quotes.

If you don’t have a My Pyle Account, email us at or call 800−523−5020 x4021.

Full Value Insurance

Added insurance for high value shipments.

A. Duie Pyle offers full value cargo insurance for goods moving over land through the Northeast, Southeast, Midwest, and Canada. Coverage begins once A. Duie Pyle picks up the shipment, and continues until it arrives at its final destination. In the unlikely event of loss or damage there is no deductible, and your shipment is covered for the full insured value. The insurance covers up to 110% of the sum of the invoice value of the shipment plus freight charges.

To activate, simply complete the Bill of Lading and include Full Value Insurance Requested and the Invoice Value (Maximum coverage limit is $250,000)

For cargo insurance rate quotes and information, contact our Rates Department at .

Note: Concealed damage claims must be reported within 15 days from date of delivery. Electronics coverage is limited to visible damage only and excludes hidden electrical and electronic failure. Goods excluded: Accounts, bills, deeds, notes securities, stock certificates, trading stamps, valuable papers, evidences of debt, letters of credit, tickets, passports, manuscripts, mechanical drawings; antiques; contraband or property in the course of illegal transportation or trade; fine jewelry, fine watches, fine artwork; furs; household and personal goods; live animals; money and currency; precious metals, bullion; precious stones, diamonds; recorded or electronic data and media; used equipment and machinery.

LTL Shipment Tracking




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